Refund policy

Returns & Refunds

We hope you love your purchase. If you need to return an item, we’re here to help.

To initiate a return, please email hello@bleusrilanka.com with your Order ID, full name, and contact number
If the item is damaged, please attach clear photos with your email

Size Exchange Policy

Exchanges are accepted within 7 days of receiving the item.

We’ll send the new size, and the previous item must be returned to the delivery partner during the exchange.

Manufacturing Defects

Items with manufacturing defects can be returned within 14 days of delivery.

Please ensure the item is unused and includes all original tags and packaging. Pack the item securely to prevent damage during transit.

Refunds will be processed once the return is received, inspected, and approved by our team.

Refund Cancellations

Refund requests may be cancelled if: